Personal Branding and Social Media


Digital Marketing News and Tips | Montreal SEO Expert

I was recently a guest speaker at the Marketing Yourself in a Digital World workshop organized by the Alumni Association at Concordia University, lending my expertise on social media and personal branding. This presentation was geared towards students and recent graduates, but the basic principles can be distilled and applied to any personal (or company) branding strategy.

View original post 240 more words

Marketing and Social Media: Looking Back at 2010


What SEOs can learn from online journalists


Journalists have been frantically learning SEO and social media techniques over recent years, so they can stay ahead online. But now some of them are so skilled that SEO teams could learn a few things from them too. From writing clickable headlines, to using Twitter to network, here are all the journo skills that I’ve learnt by following (no, not stalking!) some of the best in the business…

Monitoring and Targeting

Like most blogs, news sites tend to cover a number of different subjects. For the main newspapers, these tend to be major topics such as politics, finance, property, jobs and so on. However, within those ‘channels’, similar stories often come up again and again – interest rates, house prices, unemployment figures, that kind of thing.

Journalists and editors use analytics programs to check how many readers are visiting each section and which stories are grabbing their interest. That means that they can give more coverage to the stories that really interest their readers, and move other stories further down the hierarchy. This also allows them to maximise click-throughs from their front pages because they know what stories get readers excited.

 

You can replicate this on your own blog or corporate site. Work out what content works best for pageviews, CTRs and purchases. Then ensure these most successful topic areas are well optimised, often updated and well positioned on your website.

Massively successful news resources like the Mail Online and the Huffington Post only reached where they are by endlessly testing and never being entirely satisfied with their websites’ click-through figures. You should do the same.

Using Twitter and Facebook to Research and Network

Anyone who’s used Twitter to any extent knows its power and reach. You can contact almost any other user, anywhere in the world, with a message of just 140 characters (or fewer) this is genuinely revolutionary. For journalists, it’s a whole new way of researching articles, and the #journorequest hashtag has become a first port of call for many when they’re looking for case studies or quotes from members of the public.

Most online news sites now tweet links to their major stories too. A single headline-worthy article can get a significant number of retweets, helping it to reach readers who might otherwise not have seen it. Add to this the Twitter conversations journalists and press representatives hold with each other on a daily basis. For journalists it’s a quick, easy but powerful way to network with other writers and to engage with their readers.

The lessons to be learnt for other webmasters and SEO teams are simple but worth spelling out – ignore Twitter, and your voice is missing from a global conversation. Make sure your best content is being tweeted, use hashtags to help get the message to people who don’t follow you, and aim to widen that audience still further. And don’t allow your Twitter feed to become mundane and overly-corporate. Stay fun and stay engaged. You’ll learn a lot about your customers and it could even help you generate ideas for blog posts and other content.

Although I hear a lot of negativity from SEOs about Facebook (some of them have already disabled their Facebook accounts), journalists use Facebook to engage with their audience and to reach out to a wider audience beyond the niche they operate within. Mia Aquino, The Huffington Post’s social media editor has set up an ‘interest list’ on Facebook of all their journalists so people could keep up-to-date with what their journalists write. Journalists such as Craig Kanalley, Jahnabi Barooah and Rosa Golijan engage with their Facebook subscribers almost at a personal level on a daily basis, thereby increasing visibility to their posts on user’s Facebook feeds.

Engagement and Relevancy

A good news site will pick out the most headline-worthy articles of the day, and give them pride of place on the front page (or main blog/magazine page). Think about this when updating your site – what belongs on your homepage (or main blog page)? And what can be moved deeper within your site?

It’s a rule of thumb that’s worth applying throughout your content – if a page is irrelevant to what you’ve got to offer, it’d be best to retire it, or update it so that it’s relevant to your audience and your business. By keeping a tight focus on the topics you cover, you can demonstrate expertise and relevancy throughout your site to search engines, helping them better understand what your website is about and the industry you operate within.

Make sure all your authors and bloggers have verified authorship on Google Plus. This will help Google’s algorithm distinguish the quality and relevancy of the content. If the blogger or author already possesses a high reputational score with Google, you will increase your site’s visibility and ranking ability for a greater number of keywords.

Opinion and Controversy

Not everyone can court controversy on their website, but blogs are a good place to express opinion and welcome conflicting comments from your readers. Again, take your inspiration from news sites – while many news outlets have a political agenda to push, they typically don’t do so (well, not too obviously…) in their main articles.

Legitimate news providers distinguish between their journalistic reporting and their editorial columns – and on any website, you can create a similar distinction between static content, opinion-based blogs and self-promotional press releases. It helps your reader to understand where you’re coming from, and why some pages might be more opinionated than others – and a little controversy can help to get some commenting going on your blog posts, too.

There is an important distinction to make between news site comments and those on a less formal blog, however. When somebody comments on your personal blog, it’s common practice to reply to them, to keep the conversation going. In contrast, news sites usually rely on interaction between their readers, rather than with the article’s original author – something worth aiming for on your blog, if you can get your readers’ activity levels high enough.

Catering for Fickle Readers

Online readers are impatient – they won’t wade through lengthy prose, even if they’re happy readingWar and Peace in real life. The internet isn’t the place people settle down to enjoy some timeless literature – in fact, they’re more likely to take ‘timeless’ to the other extreme and spend as little time as possible on your page.

Journalists understand this and are trained to use the ‘inverted pyramid’ model in their articles, with the most important information up top for those who don’t read to the end. For SEO it’s a particularly good approach, as the words and phrases you use up top will be given greater significance in choosing your page’s position in the search results.

The headline is a particularly important part of any page – whether it’s a news article or a static web page – as it highlights the main theme of your content. Make sure you’re picking out the key points in your headline, particularly if it doubles as your page’s HTML title and/or URL, as together these can all contribute towards the words and phrases the search engines associate with your page. Like in a news article, sub-headings also help to signpost readers to the sections of the page that include the information they’re looking for.

Remember, print came first, and while SEO has evolved over time much of it is still inspired by the early, print-like days of the internet. Classic page structures like news articles have left a permanent impression on the things search engines and people value.

Always on the Job

Finally, when you step away from your computer, it doesn’t mean your website ceases to exist. A good journalist will often carry around a notepad and jot down ideas for future articles, or make notes if he or she sees anything that might be worth investigating. You should do the same if you come across a timely and relevant issue that might earn you some extra search traffic if you blog about it or mention it on your website.

Many such ideas ultimately get forgotten by website owners, internet marketers and SEO teams, even if they seem unforgettable when you dream them up. By keeping a notepad – or even a note in your phone – handy, you make sure you remember your ideas. And it’s worth it. If you manage to build your online brand successfully enough, you might one day be making a few headlines of your own.

By Shaad Hamid

Read more: http://www.seoptimise.com

Has Social Learning Grown Up?


growing up too fast(Image credit: twinpossible.com)

Over 64% of organizations are leveraging social learning in some fashion, based on Brandon Hall Group’s recentrelationship-centered learning survey. This finding has dramatically increased from several years ago, when the use of social learning was in single digits. Social learning has come into its own and is now a common form of learning used by many organizations.

 

Even though the number of organizations using social learning has increased dramatically in the last two years, we often still get the question: “What is Social Learning?” Exact definitions vary, but as social learning becomes a larger part of the learning landscape, a definition is helpful to pinpoint the role this invaluable learning method can provide.

Brandon Hall Group has defined social learning in this manner:

 

“Social Learning is a form of learning in which the learner acquires information, skills, and knowledge from interactions with both formal and informal members of a set group. The learning is affected by the act of learning in a group environment, and the actual learning becomes greater than the sum of individual learning parts.”

 

The two important parts of that definition are “how” the learning is taking place and with “whom.” Social learning takes place through group interactions and the learning itself will change due to those interactions. Social learning is about building something new. Take the following interaction:

 

“I hear a great story about creating innovative work methods, and I add to the conversation – sharing how that idea could be implemented in my own environment. Another person hears this idea, and it sparks her to recall a research study she saw last year on this topic and she shares it with the entire group. A long term veteran shares how this idea was tried two years ago in the organization and adds how he feels it can be altered to fit the culture better today.”

 

The previous dialogue could either be a hallway conversation or labeled as a social learning experience. It becomes a social learning experience when the organization enables the learner to take action on the dialogue and interactions, and connects those actions to a learning outcome.

 

The one thing you’ll notice that is missing from this definition is any mention of technology. Somewhere in the last ten years the concept of social learning has been blended with the technology used to support social learning in our highly connected society. Many organizations believe that simply implementing social media tools or using an LMS with social features such as a chat board denotes that they are conducting social learning. In reality, If the intended audience has not actually leveraged these tools to hold group discussions that drive further learning and spark growing conversations, then social learning has not taken place.  Effective social learning can be done in any environment – with or without technology.

 

The role of technology is to enable social learning and enhance its value to both the learner and the organization. Social learning technology can support and enhance social learning by:

 

  • Connecting learners in multiple locations
  • Tracking the history and outcomes of the social learning interactions
  • Providing ways to rate and prioritize social learning interactions and outcomes
  • Helping to evaluate the effectiveness of the social learning efforts in relation to the learning and business outcomes

 

Social learning is not a fad – but it is also not appropriate in every situation. It should be evaluated as a learning methodology, like all other learning methods. It is not appropriate for learning requirements that are very specific, compliance driven, or with a clear right or wrong answer. However, it is appropriate and very valuable when the learning outcomes require increased engagement and building a shared understanding that is more valuable than the initial individual thoughts. Social learning has become mainstream and a part of regular learning portfolios in many organizations. Take some time and reflect on your own social learning practices, and make sure they meet your expectations and the needs of your organization.

Read more: BrandonHall Group

Brands Need To Treat Computer Screens Like TV Screens


By Steve Olenski

“Lord knows I am not the smartest person in the world, the brightest bulb, the sharpest knife or any other euphemism you want to trot out connoting intelligence. But one fairly smart thing I said (at least I think it’s somewhat smart) over the past couple of years was that ‘people need to start looking at their computer screen or monitor the same way they look at their TV.”

Not exactly rocket science when you stop and look at your monitor. Is it not a box-shaped item that is akin to your TV set? Of course it is.

And you don’t read TV, do you? Of course you don’t.tv

Well unless you count reading the now incessant scrolls that every news/sports network has on the bottom of its screen.

But by and large you don’t read TV, you watch it. You watch the images. You watch the video. You watch the film.

So why should your computer be any different.

Now, before I go on, let’s one thing perfectly clear. I am in no way espousing the belief that traditional TV is dead; that we’ll be watching TV on our computers in the near future and our current TVs will become antiques.

Nor am I advocating the removal of all text from all Internet sites as fast as humanly possible to be replaced by videos and/or pictures. Being a writer who makes his living off the writing of words which appear on computer screens, I would kind of like to see words stay for a while.

No, I am merely pointing out something I think that has been obvious for quite some time and is now coming to fruition. And that is that people, AKA consumers, AKA the folks who buy your products, services and wares Mr. & Mrs. Brand, prefer to “see” rather than “read” when it comes to the deluge of information they are bombarded with day in, day out on the information super highway. (Boy, that’s an old term, isn’t it?)

The folks at M Booth recently got together with SimplyMeasure to measure consumer engagement data on the Internet and social media networks.

Some highlights of the following infographic which is pretty self-explanatory. (NOTE: The infographic also includes a brief timeline of the “visual revolution” from just the start of 2012 alone.)

  • On Facebook, videos are shared 12 times more than text posts and links combined
  • Photos are Liked twice as much as text only updates
  • 42% of all Tumblr posts are pictures
  • Pinterest, the photo-driven social media phenomenon, is now referring more traffic than TwitterStumbleUponLinkedIn and Google Plus

So, Mr. Brand Marketer & Mrs. Brand Manager and anyone else who is responsible for hits the Internet airwaves – especially those that hit the social media networks, try and remember the computer/TV analogy and instead of “just” posting words, include and image or video to help tell the story.

 

Read more: http://socialmediatoday.com/steve-olenski

Social Marketing:


 It’s still… All About  Content!

Brands both big and small across the globe are looking for the key to social marketing success. The answer may surprise you: it’s STILL all about your content. In fact, it’s so important, we devoted an entire series of white papers to content marketing, delving specifically into four components of effective content marketing: content creationevent sponsorshipsocial media contests, and understanding Facebook EdgeRank.

After you’ve performed a social audit to find your customers and competitors on social channels, and developed your social goals, in accordance with your overall business goals, it’s time to think about developing content. When you think about the kind of content generation that will jumpstart audience growth on social channels, it’s important to focus on two distinct areas:

  1. Proactive Content
  2. Reactive Content

You will likely be managing content across multiple channels at once. In order to avoid feeling overwhelmed with platform management and scalable content creation by channel, consider proactively scheduling a portion of your social content. It can provide a solid base of content, providing you ample cushion to focus your limited resources instead on monitoring and responding to timely and relevant developments as they occur – or ‘reactive’ content. We’ll share how Starbucks has successfully implemented this strategy to amass a Twitter following of over 2.76 million users.

 

Proactive Content – 70% of Your Content

Although proactively scheduling 100% of your content will certainly fill your social channels with content, this is not a recommended strategy.  Scheduled content is not conducive to authentic, immediate audience engagement. While all brands share branded messages, like company updates and product offers, it’s not all your consumers are looking for. Promotional and evergreen content should be supplemented with engaging, real-time content to keep up with the ‘here and now’.

 

Best practices for scheduling proactive content show that 70% of content can be scheduled early in the week, which allows room for reactive content. In the example below, Starbucks spreads the word about their program ‘treat receipt’, in which a customer may bring a receipt verifying an AM purchase to a store in the afternoon for a discounted afternoon pick-me-up. This is a perfect example of a message that can be scheduled ahead of time.

Image

 

Reactive Content – 30% of Your Content

The other 30% of content should, in turn, be reactive content focused on two areas: popular, timely topics and appropriate audience dialog. Staying abreast of trending topics allows you to leverage popular conversations to receive increased reach and engagement. Connecting trends to how they affect your audience will increase your opportunity for growth. The Nashville, Tennessee tourism board used the trending topic #tourismchat to prompt engaged chat users to plan a trip to Nashville.

Image

 
ImageResponding to users who have engaged directly with your brand through content moderation is another component of reactive content. Responding to your fans and followers in a timely manner increases your ability to maintain an engaged audience. The key is offering quick, positive, and helpful responses. Starbucks makes a personal connection with a store visitor, who shared an anecdote from his visit. Starbucks took the time to respond, providing Josh a closed-loop social experience.

 

Successful social marketing requires strategy and planning. By scheduling a portion of content proactively, marketers can spend their remaining time focused on creating authentic, immediate relationships with their audience, either by responding directly to users, or being active in broader digital discussions. For a closer look at specific components of a content marketing strategy, check out our newest resources on content creation, event sponsorship, social media contests, and understanding Facebook EdgeRank.

By Mike Lewis

Read more: http://socialmediatoday.com

 

McKinsey Weighs In on the Future of the Social Economy


McKinsey & CompanyDespite the popularity of social media with businesses, new research from McKinsey suggests that businesses are leaving value on the table, to the tune of billions of potential dollars. When McKinsey released new research this July on the changing face of the social economy dubbed ‘The social economy: Unlocking value and productivity through social technologies’, we eagerly devoured it. We present some of the key takeaways from the report below:

Adoption and Benefits

The report revealed fascinating figures around social media adoption and business benefits realized. Consumers have adopted social technologies, defined as products and services that enable social interactions in the digital realm, at an unprecedented speed and scale. In fact, social technologies have been adopted at a faster rate than any other media technology. While it took commercial television 13 years to reach 50 million households and Internet service providers three years to sign 50 million subscribers, it took Facebook just a year to hit 50 million users and Twitter – a total of nine months.

 

However, while 70% of companies use social technologies, only 3% report deriving substantial benefit from this usage across all stakeholders – customers, employees, and business partners. More broadly, 90% of those companies who use social technologies report some business benefit from them. It’s clear here that businesses can better leverage social technologies to drive more value from their investments.

Influence on Social Commerce

McKinsey reports that up to 1/3 of consumer spending is subject to influence from social shopping. This growth indicates the almost primal appeal of social technologies, which bring speed, scale, and economics of the Internet to social interactions. Consumers can now rapidly search for, find and compare various offerings for their needs. Combine that information transparency with the ability to garner peer feedback on potential purchases and you develop a very attractive market for online shopping.

Economic Impact of Social Technologies: $900 Billion to $1.3 Trillion

McKinsey identified ten specific ways where social technologies can add value to businesses.  These value-added levers include:

  • Product development – Use social technologies to derive customer insights and co-create product
  • Marketing and sales – Use social technologies to derive customer insights; for marketing communications and interactions; to generate and foster sales leads; social commerce
  • Customer service – Use social technologies to provide customer care

McKinsey estimates that the use of social technologies can contribute $900 billion to $1.3 trillion in value (based on estimates across four industry sectors), with $500 billion added from marketing, sales and after-sales support activities. Specifically, consumer goods companies, with their dependence on brand recognition, can use social technologies across all value chain steps to recognize margin increases of as much as 60%. McKinsey cautions that simply shifting advertising and consumer insights budgets to social media will not suffice; advocating instead for well-planned and well-executed programs which incorporate non-social components such as mass media to capture the potential value of social technologies.

Truly capturing the business value will be a challenge for most enterprises, as they will have to transform their organizational structures, processes, and cultures to become “extended networked enterprises.” Extended networked enterprises connect both internally as well as externally with customers and partners. For these technologies to deliver value, enterprises must embrace information sharing and create cultures of trust and cooperation.

Business Opportunities

The McKinsey study also highlights areas in which business can use social technologies to improve. For instance, many companies have found these social technologies can generate rich consumer insights cheaper and faster than traditional methods. Companies are tapping into what consumers do and say to one another on social platforms, gathering unfiltered feedback and behavioral data (e.g. do people who like this movie like that brand of soft drink?).

Additionally, leveraging of social platforms provides the potential to tap the great “cognitive surplus” of society by using leisure time for creating content and collaboration, rather than consuming. McKinsey refers to the growth of self-publishers and video creators, who add their own content to the social sphere.

Beyond 2012

As we move beyond 2012, we expect to see companies further leveraging emerging social technologies to drive distinct and measureable business value. We believe marketers will use social marketing to identify new prospects based on sophisticated monitoring, profile collection and social scoring.

 

By Mike Lewis | September 4, 2012

Read more: http://www.socialnomics.net/2012/09/04/mckinsey-weighs-in-on-the-future-of-the-social-economy/

 

Socialnomic…are here to stay!


Λάθη στα social media


Ποιοί είναι οι 8 λόγοι για τους οποίους οι στρατηγικές marketing στα social media αποτυγχάνουν και πώς μπορούν να αντιμετωπιστούν αυτά τα σφάλματα…….?

Σε περίπτωση που εδώ και καιρό προσπαθείτε να εφαρμόσετε και να αξιοποιήσετε στρατηγικές marketing μέσω των social media και τα αποτελέσματα είναι πενιχρά, δεν θα πρέπει να απελπίζεστε. Κι αυτό γιατί αποτελείτε τον κανόνα και όχι την εξαίρεση – και μάλιστα σε παγκόσμιο επίπεδο. Έχει παρατηρηθεί πως παράτη μεγάλη εξάπλωση των μέσων κοινωνικής δικτύωσης οι εταιρείες αδυνατούν να αποκομίσουν τα προσδοκώμενα οφέλη από αυτά. Η βασική αιτία, σαφέστατα, δεν μπορεί να είναι το γεγονός ότι τα social media αποτελούν άγνωστη λέξη για τους χρήστες, καθώς η αποδοχή που χαίρουν βαίνει αυξανόμενη με απίστευτα γρήγορους ρυθμούς. Στο συγκεκριμένο άρθρο θα προσπαθήσουμε να προβάλουμε τις 8 βασικότερες αιτίες που κάνουν τις καμπάνιες ανεπιτυχείς ή τουλάχιστον μη αποδοτικές.

1. Έλλειψη ξεκάθαρων στόχων: Σε περίπτωση που ασχολείστε με τα social media προσπαθώντας να προβάλετε τις υπηρεσίες ή την ίδια σας την εταιρεία, χωρίς να έχετε θέσει ξεκάθαρους στόχους, τότε λυπούμαστε αλλά σίγουρα βρίσκεστε σε λάθος δρόμο και τα αποτελέσματα που αναμένετε δεν θα έρθουν ποτέ. Κάθε ενέργεια marketing -και στα social media πιο έντονα- απαιτεί μία ξεκάθαρη στρατηγική, από την εφαρμογή της οποίας αναμένουμε και ένα ξεκάθαρο αποτέλεσμα. Ανεξάρτητα από το είδος της εταιρείας ή του προϊόντος που επιθυμείτε να προβάλετε θα πρέπει να έχετε αρχικά αποσαφηνίσει σε τι ακριβώς στοχεύετε.

2. Υπέρμετρες απαιτήσεις: Η ύπαρξη ξεκάθαρων στόχων είναι σαφέστατα σημαντικότατος παράγοντας, όπως είναι όμως αντίστοιχα και η ύπαρξη ρεαλισμού στα αναμενόμενα αποτελέσματα. Θα πρέπει να κατανοήσουμε πως τα social media δεν είναι σε καμία περίπτωση η μαγική λύση σε όλα τα θέματα. Είναι απίθανο να καταφέρει μία εταιρεία να προσελκύσει εκατομμύρια χρηστών – πελατών από τη μια στιγμή στην άλλη. Τα social media είναι το μέσο από το οποίο κάποιος μπορεί να αποκομίσει κέρδος με μακροπρόθεσμο σχεδιασμό. Σε καμιά περίπτωση η χρήση μόνο των social media δεν μπορεί να προωθήσει ικανοποιητικά την εταιρεία, τα προϊόντα ή τις υπηρεσίες σας. Οι ενέργειές σας, για να έχουν τη μεγαλύτερη δυνατή αποδοτικότητα θα πρέπει να είναι συνδυαστικές και ελεγχόμενες ανά τακτά χρονικά διαστήματα.

3. Η αποκοπή από το κοινό που σας ενδιαφέρει: Πριν ακόμη ξεκινήσετε το σχεδιασμό μιας καμπάνιας για τα μέσα κοινωνικής δικτύωσης θα πρέπει να καταλήξετε στο κοινό το οποίο αποτελεί το εν δυνάμει πελατολόγιό σας. Θα πρέπει να έχετε απόλυτα ξεκάθαρη εικόνα για το ποιο είναι πραγματικά το κοινό στο οποίο απευθύνεστε, ποια τα ενδιαφέροντά του, ποιες οι προτιμήσεις και οι ανάγκες του. Η κατανόηση όλων αυτών των δεδομένων θα οδηγήσει σε μία ξεκάθαρη στρατηγική με πολύ καλύτερα αποτελέσματα.

4. Δεν blog-άρετε αρκετά: Η καρδιά κάθε σωστά δομημένης ενέργειας στα social media είναι χωρίς καμιά αμφιβολία το blog. Αυτό συμβαίνει φυσικά γιατί εντός του blog το κοινό μπορεί να διαβάσει, να αναζητήσει και να αξιοποιήσει χρήσιμες πληροφορίες που εσείς έχετε βάλει. Μέσα από αυτή τη διαδικασία αναπτύσσεται σταδιακά μία σχέση εξάρτησης με το κοινό που σας ενδιαφέρει το οποίο μετά από κάποιο σημείο θα επανέρχεται στη σελίδα σας σε τακτά χρονικά διαστήματα, αυξάνοντας σημαντικά και το κομμάτι της προβολής της εταιρείας σας. Σαφέστατα το περιεχόμενο που κάθε φορά θα επιλέγετε να προβληθεί θα πρέπει να έχει άμεση σχέση τόσο με την εταιρεία όσο και με τις υπηρεσίες ή προϊόντα που επιθυμείτε να προωθήσετε. Σημαντικό ρόλο όπως σε πάρα πολλά ζητήματα στην καθημερινή ζωή παίζει και ο τρόπος που παρουσιάζετε μια είδηση ή μια κατάσταση. Θα πρέπει να δώσετε προσοχή λοιπόν και στον τρόπο με τον οποίο προβάλλετε μια είδηση αλλά και στον τρόπο που αυτή εμφανίζεται στο κοινό που σας ακολουθεί. Για παράδειγμα, μπορεί να ακούγεται κοινότοπο αλλά ένας καλός τίτλος παίζει μεγαλύτερο ρόλο από μια καλή είδηση. Σε περίπτωση που οι συντακτικές δυνατότητές σας δεν επαρκούν ή στο τέλος της ημέ- ρας δεν παράγουν τα επιθυμητά αποτελέσματα, καλό θα ήταν να απευθυνθείτε σε κάποιον ειδικό για τη συγκεκριμένη δουλειά.

5. Δεν είναι υποχρέωση αλλά ανάγκη: Σε περίπτωση που η ενασχόληση με τα social media δεν είναι τίποτε περισσότερο για εσάς από μία συμβατική καθημερινή υποχρέωση, το καλύτερο που έχετε να κάνετε είναι είτε να μην ασχοληθείτε με το κομμάτι αυτό είτε να το αναθέσετε σε κάποιους άλλους. Κι αυτό γιατί έχει αποδειχθεί πως οι πιο επιτυχημένες καμπάνιες στα μέσα κοινωνικής δικτύωσης προέρχονται από εταιρείες και ανθρώπους που πραγματικά ενδιαφέρονται και αγαπούν το συγκεκριμένο χώρο. Θα πρέπει επίσης να κατανοήσετε πως ούτε το κοινό των social media ούτε και οι εταιρείες που ασχολούνται με το συγκεκριμένο χώρο δεν είναι απρόσωπες και χωρίς αντίληψη. Ο χώρος των μέσων κοινωνικής δικτύωσης έχει ιδιαίτερα αυξημένα αισθητήρια.

6. Έλλειψη κατεύθυνσης: Η στρατηγική παίζει πολύ σημαντικό ρόλο όχι μόνο στην επιχειρηματικότητα αλλά και στα μέσα κοινωνικής δικτύωσης. Σε περίπτωση που επιθυμείτε μία καμπάνια αποδοτική θα πρέπει να δημιουργήσετε ή καλύτερα να χτίσετε και μάλιστα βήμα – βήμα τη στρατηγική που ταιριάζει στις ανάγκες και το πελατολόγιό σας.

7. Ενημέρωση του κοινού εις το ενημερωτικότερον: Σε περίπτωση που αποφασίσετε να θέσετε σε εφαρμογή μια καμπάνια σας στα μέσα κοινωνικής δικτύωσης, θα πρέπει να ενημερώσετε παράλληλα και τους πελάτες και συνεργάτες σας για τις ενέργειές σας μέσα από την εταιρική ιστοσελίδα σας. Ιδανικά θα πρέπει να δίνετε τη δυνατότητα από κάθε μέσο με το οποίο επικοινωνείτε καθημερινά με την αγορά που σας ενδιαφέρει να γνωρίζει την παρουσία σας στα social media. Υπάρχουν μάλιστα, ειδικά τον τελευταίο καιρό, και πολλά νέα εργαλεία τα οποία δίνουν τη δυνατότητα άμεσης προώθησης περιεχομένου από ιστοσελίδες σε social media και το αντίστροφο. Με τον τρόπο αυτό εξασφαλίζετε ότι το κοινό που σας ακολουθεί, ακόμη κι αν δεν συνεργάζεται μαζί σας, σίγουρα κάποια στιγμή θα κάνει το πρώτο βήμα.

8. Έλλειψη αφοσίωσης: Σε περίπτωση που δεν ανταποκρίνεστε στα αιτήματα, στις ερωτήσεις και τις απορίες των ατόμων που σας παρακολουθούν μέσω των social media, τότε να είστε βέβαιοι πως τα άτομα αυτά θα στραφούν άμεσα και χωρίς περιστροφές αλλού. Μία ακόμη σημαντική λεπτομέρεια που όμως κάνει τη διαφορά είναι και το γεγονός ότι δεν χρειάζεται να διστάζετε να αναφέρεστε ακόμη και σε ανταγωνιστικές λύσεις ή προϊόντα προς το κοινό σας. Αυτό θα σας δώσει σίγουρα σημαντικό κύρος και πολύ μεγάλες πιθανότητες να αυξήσετε την αξιοπιστία σας.

Read more: http://www.advertising.gr/Article/4256/Ta-suxna-lathi-sta-social-media/

Pinterest’s Impact on Users and on Your Brand


We’ve mentioned Pinterest numerous times—enough to show we’re Pin-crazy.

But we’re not the only ones!

To back us up on our Pin interest, Compete has published charts about Pinterest’s growth and its impact on marketers.

Some quick stats:

  • Pinterest has grown from 700,000 to 20,000,000 unique users in the past year; that’s already almost half the number of Twitter‘s users.
  • It is cannibalizing other social media: Compete attributed a 3% decline in Facebook activity in June to users’ preferences for Pinning.
  • 1 in 4 users spend less time on other social media in Pinterest’s favor, with 15% of Pinterest users saying they don’t use any other social sites.
  • That number’s even higher, 23%, among those with an income of less than $30,000.

The food industry is a big Pin winner: 57% of users interact with food-related content on the site, which benefits other sites.Traffic from Pinterest to Allrecipes.com, for instance, was up 16% when Compete took a look. And Kraft captured an additional 4% share of Pinterest traffic in May.

But it isn’t just foodies building Boards: 25% of customers purchased a product or service after discovering it on Pinterest—with that figure rising to 37% among males!

Compete’s suggestions for marketers seeking to Pin down a profit:

  • Measure the difference in user engagement and purchasing behavior before and after exposure to specific categories, brands, or products on Pinterest.
  • Isolate differences in purchase and engagement behavior across given demographics, including age, income, and gender.
  • Compare how the engagement/purchasing behavior of users on Pinterest compares with Facebook.
  • Quantify the impact that exposure to Pinterest has on brand or product loyalty.

To start, we recommend checking out our tips for masterful Pinmanship, and three useful measurements for tracking Pinterest traffic.

The Po!nt: Knowledge is power. Using Pinterest lets you leverage user behavior in nuanced and positive ways. So determine who loves your Pins, and what Pins work best, to improve your long-term strategy.

Read more: http://www.marketingprofs.com/short-articles/2642/pinterests-impact-on-users-and-on-your-brand#ixzz269hJH4Vm